Website Privacy Practices
We understand, acknowledge and respect each individual’s right to privacy. We recognize the importance of protecting the privacy of information provided by our patients, as well as general users of our website.
NOTE: Our Notice of Privacy Practices is a separate document regarding patient medical information, which is offered to all patients during the registration process through the patient portal.
Personal information privacy on our site
We do not ask for personal identification for any user of our site, nor do we collect it, without a site user’s knowledge.
Forms & Surveys
In order to add you to our e-mailing list you must voluntarily subscribe and may unsubscribe at any time.
Personal information will be required for online scheduling, but will only be accessible by WWHC employees. Credit card information is not stored in our databases, but is passed to an accredited payment-processing service (Clover). WWHC pays a monthly fee through Clover to ensure the credit card information is never stored and WWHC is insured up to $20,000 in the occurrence of a data breech in the processing system. Check information is not stored in our database.
We do not provide any information supplied on our web forms to any outside organization for any reason, nor will we add you to our mailing list, unless the user voluntarily subscribes.
In addition, we do not share any personally identifiable information with others, unless we must provide information for legal purposes or investigations, or if so directed by you – the user – through a proper authorization.
We periodically review and modify our security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. Check here often for our current practices.
Your Responsibilities for Information Security
Though we take precautions to protect your information on our website, there are many ways that cyber criminals can gather your personal information through your Internet connection. You must use appropriate caution to protect your PC or mobile device and to use only secure wireless connections when you transmit confidential information. There are numerous respected websites that explain appropriate precautions that you need to take to ensure the security of your information and your devices.
You assume the risk for transmitting your personal identification, financial or other information over the Internet.
EMail
We will not ask for personal information via email and request that you do not send health information through the “Contact Us” portion of the website. The goal of a “phishing” email is to ask you for your personal information while disguised as a trusted source, such as a bank, a software vendor or maybe even as a hospital or other healthcare provider.
If you receive an email that looks like it is from WWHC or one of our affiliated services, which asks for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
Password-Restricted Online Access
At some point, you may sign up to use our electronic health record (EHR) system, Maternity Neighborhood. When you do, you take full responsibility to protect your user-id and password to prevent its use by others. Communications through the EHR are secure and protected.
Health & Medical Information
The information provided on our site includes health content that may be useful to help you learn about or manage a particular illness or condition, but is not meant to take the place of appropriate medical attention. Consult your healthcare provider whenever you have questions or concerns about your health.
If you do not have a women’s health primary care provider, please make an appointment through our online scheduler. If you are unsure of what type of service you need, please schedule a telephone consult with one of our providers.
If you have an emergency situation, go to the nearest Emergency Department or call 911.